Resolution of NEURC dated 29 June 2017 No. 837 “On Issuance of Licenses for Natural Gas Supply”

Resolution of NEURC dated 30 September 2015 No. 2496 “On Approval of the Rules for Natural Gas Supply”

Resolution of NEURC dated 30 September 2015 No. 2495 “On Approval of the Gas Storage Code and the Criteria for Applying Regulated or Contractual Access to Gas Storage Facilities”

Resolution of NEURC dated 30 September 2015 No. 2494 “On Approval of the Gas Distribution Systems Code”

Resolution of NEURC dated 21 September 2017 No. 1156 “On Approval of Minimum Standards and Requirements for Consumer Service Quality and Natural Gas Supply”

Resolution of NEURC dated 5 February 2019 No. 156 “On Approval of the Procedure for Settlement of Disputes Arising Between Business Entities Operating in the Energy and Utilities Sectors”

Dispute resolution procedure and contact details of the licensee’s departments responsible for dispute resolution