Yes. Any consumer can change their supplier.

No, the quality of natural gas is the same for all suppliers.

The price of natural gas consists of the cost of the gas itself and the cost of contracted capacity (transportation). The transportation tariff is set by the National Commission for State Regulation of Energy and Public Utilities of Ukraine, and is therefore the same for all suppliers.
Additionally, the consumer pays the Gas Distribution System Operator for distribution services.

We supply non-household consumers with consumption starting from 1 m³.

The process of changing the supplier begins with signing a Natural Gas Supply Agreement with REGION POSTACH-GRUP LLC and providing a signed reconciliation statement or a letter confirming the absence of overdue debt to the previous supplier.
The next step is to submit a notification letter to the current supplier informing them about the change.
The final step is for REGION POSTACH-GRUP LLC to submit a supplier change request via the information platform of the Gas Transmission System Operator of Ukraine, which must then be confirmed by the current supplier.

The maximum duration of the supplier switching process must not exceed 21 calendar days (in accordance with the Resolution of the National Commission for State Regulation of Energy and Public Utilities of Ukraine dated 30 September 2015 No. 2496 “On Approval of the Rules for Natural Gas Supply”). However, the process can often be completed much faster. We provide full консультацію and informational support throughout the entire switching period to make the process as fast and convenient as possible for the consumer.

Yes, we can agree on an individual payment schedule depending on the consumer’s needs.

In case of overpayment for supplied gas, the excess amount is credited by the Supplier toward the next billing period, or refunded to the Consumer upon written request within 10 banking days, based on a reconciliation statement signed by both Parties.

Yes. REGION POSTACH-GRUP LLC has concluded a gas storage agreement with Ukrtransgaz (the Gas Storage Operator of Ukraine). This allows us to store gas purchased for the Consumer in underground storage facilities (UGS) for the required period and supply it at a fixed price according to the Consumer’s needs.

We recommend immediately contacting the National Commission for State Regulation of Energy and Public Utilities of Ukraine.
This is the only effective way to protect your rights in the energy sector.
We will help you properly prepare your request and advise you on the next steps.