Yes. According to changes in legislation, since the beginning of 2019 the electricity supply function has been unbundled from regional distribution companies (oblenergos), allowing consumers to independently choose their supplier.

The electricity price quoted by suppliers includes the cost of purchasing electricity across all segments of the retail electricity market, namely: the Day-Ahead Market (DAM), Intraday Market (IDM), Balancing Market (BM), and the Bilateral Contracts Market, as well as the transmission tariff.
The consumer may either pay the Distribution System Operator (DSO) directly for distribution services or choose an appropriate Commercial Offer on our website and pay for distribution through the Supplier.
Transmission and distribution tariffs are set by the National Commission for State Regulation of Energy and Public Utilities of Ukraine.

Yes, we can agree on a fixed price for a specific period tailored to your needs.

According to the Resolution of the National Commission for State Regulation of Energy and Public Utilities of Ukraine dated 28 December 2018 No. 2118, consumers at metering points are divided into two groups – “A” and “B”.
In accordance with the Temporary Procedure, metering points equipped with a commercial electricity metering system (measuring electricity inflow), including installed and commissioned systems such as LUZOD, ASKOE, ASZD, or interval meters with guaranteed daily data reading, are classified as Group “A”, provided that the consumer, ASKOE operator, or data service provider ensures daily reading, processing, and transmission of hourly commercial metering data to the Distribution System Operator (DSO) / TSO. If these conditions are not met, or the consumer has not designated an ASKOE operator or data service provider, such metering points are classified as Group “B”.
Accordingly:

• For Group “A” consumers, the Supplier calculates the price based on the actual hourly consumption profile.
• For Group “B” consumers, the Supplier calculates the price based on an hourly consumption profile provided by the DSO after the billing month.

There is no minimum supply volume for us. We do not refuse non-household consumers with low consumption.

The process of changing the supplier begins with submitting a notification letter to the current supplier informing them of the change. This letter must be submitted at least 21 days before the start of supply by the new supplier.
The next and final step is signing an Electricity Supply Agreement and an Accession Application with REGION POSTACH-GRUP LLC.

The maximum duration of the supplier switching process is 21 days.
To help speed up the process, we provide the Consumer with full consultation on this matter.

Yes, we can agree on an individual payment schedule.

In case of overpayment for supplied electricity, the excess amount is credited by the Supplier toward the next billing period, or refunded to the Consumer upon written request within 10 banking days, based on a reconciliation statement signed by both Parties.

We recommend immediately contacting the National Commission for State Regulation of Energy and Public Utilities of Ukraine.
This is the only effective way to protect your rights in the energy sector.
We will help you properly prepare your request and advise you on the next steps.